What services or apps did you see abroad and wonder: why don't we have them?

When I was in India last year, I used UPI. Paying or splitting bills was as simple as scanning a QR code. Every shop had it, from street food stalls to restaurants. It just worked.

In Singapore, I saw how much could be done with the digital ID system. Filing forms, healthcare, banking—it felt like everything was one login away.

In the US, even a short hospital visit can cost thousands of dollars. It made me wonder why some basic things that clearly work elsewhere are missing here.

What have you seen abroad that felt obvious, but doesn’t exist where you live?

35 points | by ekusiadadus 16 hours ago

14 comments

  • tionate 11 hours ago
    Old school but all the machines for paying in cash in Japan are so optimized for speed. Train stations, onboard buses, convenience stores. Just throw in a handful of coins and it quickly picks what it needs and returns what it doesn’t.

    In other countries (eg australia), the ticket machines could only take a single coin at a time and would reject if you did it too fast.

    I believe this is one (of several) reasons why cash has continued to be dominant in Japan.

    • yen223 8 hours ago
      Sydney lets you use your credit card to tap on to trains and buses, which is very nice
    • bombcar 10 hours ago
      We have the tech in the USA but it’s only ever used for coin counting machines (which themselves are relatively rare).
      • al_borland 7 hours ago
        Not only in coin counting machines.

        I've seen people on YouTube using the U-Scan at Walmart like a CoinStar. Apparently if you lift where the coin slot is you can dump in coins and it will process it all. If the total is more than your bill, it gives you the money back.

        While I'm not sure about the refund of an overpayment, there are also the toll booths that have buckets to throw change into. Though most tolls seem to be electronic these days.

  • bombcar 10 hours ago
    If I can go the other way - one thing the USA has that Europe, at least, doesn’t - the ADA.

    US businesses are basically all wheelchair accessible - easily, too. Most sidewalks have curb cuts at street crossings. Ramps are commonplace.

    This is NOT the cause in Europe, and not only in the historic old buildings.

    Even using a stroller is noticeably different; I can’t imagine being in a wheelchair in some cities.

    • disgruntledphd2 7 hours ago
      Basically every building in Ireland is wheelchair accessible in some form.

      Has been for well over twenty years at this point.

      It had a number of unexpected consequences, like making it much harder/illegal to rent flats over shops in much of the city centres.

      • bombcar 3 hours ago
        The apartment (flats) issue is one that has some exceptions, in the USA, as I've seen single family homes and small duplexes, along with larger complexes that have inaccessible units - I think over a certain size, at least some percentage have to be accessible (just as a bathroom has to have at least one accessible stall, but is not required to have more).
        • quickthrowman 1 hour ago
          Residences and rental units are not required to be ADA compliant. A multi-tenant residential building must be ADA compliant in the common and public areas of the building.

          For residential rental units, landlords must make ‘reasonable accommodations, unless they would impose undue financial or administrative burden,’ which means if you get paralyzed while renting an apartment that isn’t ADA compliant you’re probably fucked unless you can afford to add a ramp yourself, and pay to have it removed when you leave. Adding a wheelchair ramp would be an undue financial burden, so a landlord isn’t required to add one. Replacing the door to a unit with a 36” wide door would likely not be considered an undue financial burden, so if you live in a building with ADA compliant public spaces and elevators, you’re probably OK since the landlord will likely install a larger door.

          Government owned housing is required to be ADA compliant.

    • melesian 1 hour ago
      Blinkered nonsense.

      Yes, of course Europe doesn't have any US laws but to suggest that it doesn't have legislation about accessibility is simply wrong. Guess what... the legislation generally applies to buildings and construction post-dating the legislation. Applicability to earlier structures will vary depending on feasability and justification (cost, traffic).

    • equinox_nl 9 hours ago
      This depends on where in Europe. From personal experience of a relative (going back 20+ years), the Netherlands is very accessible by wheelchair.
  • Nextgrid 15 hours ago
    The Swiss public transport ticketing system. Their app uses location services to automatically determine your fare, so you don’t need to buy tickets in advance: https://www.sbb.ch/en/travel-information/apps/sbb-mobile/eas....

    As a bonus there are no ticket barriers so no queues and no overheads of maintaining those machines.

    • octo888 13 hours ago
      What an Orwellian nightmare. These systems require real-time GPS data.

      Just as buying a ticket with cash is becoming increasingly hard in parts of Europe, I can see a near future where having a phone sending constant GPS updates becomes a requirement (a requirement in an strict sense, or the sense that the alternative is unreasonably cumbersome or more expensive)

      • tpm 9 hours ago
        Sending GPS updates from the subway?
        • Nextgrid 1 hour ago
          At least on iOS, it doesn't access the GPS directly. It asks the OS for updates to the device's location with a certain degree of precision. It's up to the OS to blend various sensor data (GPS, cellular, Wi-Fi, Bluetooth beacons - the latter is used underground to get a good position fix without a line of sight to the sky) and send that to the app. If it was using GPS continuously it would drain your battery very quickly. So if the device can get a good idea of its location via Wi-Fi/Bluetooth, it will not even bother turning on the GPS.
        • octo888 8 hours ago
          There are many public transport systems that are not a subway. There are trains and buses that are wholly above ground, for example.
          • tpm 7 hours ago
            Yes, but underground systems are a substantial part of many mass transit networks, and even for those that aren't underground, GPS connection can't be considered reliable. Anyway if you are scared of Orwellian nightmares you shouldn't use public transport anyway as there are CCTVs everywhere.
    • liamwire 14 hours ago
      Queensland, Australia introduced state-wide $0.50 public transit fares a year ago, and it’s been a raging success. Conveniently, this also eliminates the entire problem class of needing to calculate fares. Mind you, for those unfamiliar, QLD is a state 2.5x larger than Texas, 5x larger than all of Japan, 7x larger than Great Britain, and is bigger than all but 16 countries.
      • kingkongjaffa 14 hours ago
        I guess size is a factor but also population density, does QLD have way less people per sq.m and does that make it easier to implement stuff like this?
        • theothertimcook 11 hours ago
          QLD population density is something like 2000x lower than that of Tokyo…

          Our public transport systems are so bad.

          The Brisbane airport rail connection runs about half as many train services as the Perth airport, which seems about half the amount of travellers each year as Brisbane airport. It’s crazy, double the fare burden, half the patronage, and stuck in a monopoly contract until 2036.

          Don’t even get me started on the stupid busways, gimped light rails, the new “metro” and the endless amount poured into the motorways that they have been widening one lane at a time for 3 decades…

    • marcyb5st 15 hours ago
      More than that (which is an amazing feature, don't get me wrong) is the fact that there is a single app for every public transportation system in the country.

      Compare that to Italy/France/Spain (those that I know) where, depending where you are traveling to, you have to download, sign in, and give your credit card details to N different apps in different states of disrepair/being barely maintained.

      Virtual credit cards (I use Revolut) that I then delete mitigate that, but still, what a mess.

      • interactivecode 9 hours ago
        In The Netherlands you just tap your card when you get in and when you get out. the fare is computed based on how many stops you went. No app needed. Supports all the virtual cards too like apple pay etc...
        • gogusrl 4 hours ago
          dumb question but what happens if you forget to tap out ?
          • dotcoma 31 minutes ago
            You likely get charged from where you got on to the end of the route.
    • aosaigh 13 hours ago
      I believe Copenhagen has this too now. I visited in the same week they were launching the system (last year?) and it worked perfectly. All you had to do was press a button on your phone as you enter and leave the station and it automatically calculates what you owe. I loved it. It also worked throughout all of the different train systems.
      • p_v_doom 8 hours ago
        Whenever I use that one I forget to check out then bike half across town several times over and at 3 in the morning I get a huge ticket.
    • netfortius 13 hours ago
      Certain parts of France and Germany, that I know, use something similar for regional trains and buses: FAIRTIQ
    • leandot 15 hours ago
      This. It also caps your fares in a day to the cost of a daily ticket, so you don't get overcharged.
    • equinox_nl 9 hours ago
      I don't understand how so many tech-minded people on this site completely disregard the value of privacy. How is this a win?
      • yen223 8 hours ago
        My expectation of privacy when in a vehicle with dozens if not hundreds of strangers with cameras is low.
  • qwertfisch 9 hours ago
    I was in Paris some years ago, and it surprised me that a jug of water for drinking was free on every table. Of course if you wanted any other beverage you’d pay for it, but just quenching your thirst was free.

    In Germany water is not free, but instead another income for restaurants. Also it needs a law (only since 2001) that the cheapest beverage must be non-alcoholic. (Yet water could be more expensive than beer, as long as e.g. apple juice costs equal or less.)

    • saaspirant 8 hours ago
      In India water is free in almost all restaurants.

      Even if you don't order anything, you can just drink it and leave.

      Some fancy restaurants don't allow it though.

  • preya2k 15 hours ago
    Swiss/Danish/Finnish Mobile Payment alternatives like TWINT and MobilePay.

    Also: physical lockers with PIN/Code instead of keys (in basically every country aside from Germany). It's just completely bonkers to me, that German train station lockers still use physical Keys EVERYWHERE.

    • Nextgrid 15 hours ago
      There’s probably an economy around those keys - people who lose them have to pay an (overinflated) deposit, some company is overcharging the locker owner for key replacements, etc. At every layer someone skims a bit of money, so nobody in power of changing the system is actually incentivized to do so.
  • tintumon 8 hours ago
    BankID (or Freja ID) in Sweden which makes login to almost everything a breeze.

    - Sweden’s national digital ID, run by banks - Used for login, payments, contracts, gov services - Legally binding like a handwritten signature

    • iteria 8 hours ago
      How does someone login via this system? I'm asking because it has the force of law. In that sense, I can't imagine that passwords alone would be enough.
  • ano-ther 13 hours ago
    London and Stockholm: swipe your credit card for public transport. Great for visitors (I guess for residents a subscription will be cheaper)
    • ukoki 13 hours ago
      In London contactless payment via credit/debit/Apple/Android has automatic daily and weekly caps

      https://tfl.gov.uk/fares/find-fares/capping

      Depending on the frequency of travel, it can be cheaper to get season tickets though

    • chrismatheson 13 hours ago
      I don't think so (not a Londoner)

      It was my impression that the whole thing was just about simplification in order to provide a better service.

    • bravesoul2 12 hours ago
      Sydney too, for quite a while (I am sure at least 5 yrs maybe 10)
  • eithed 8 hours ago
    BLIK from Poland - https://www.blik.com/en/how-to-use-blik

    It's a code you generate in your bank app to pay for anything - no need to fill in card details etc, you just provide this one time code.

  • jamesdhutton 10 hours ago
    In the USA, the postal service picks up outgoing mail from your mailbox. I wish they would do that in the UK.
    • nevon 9 hours ago
      That's very interesting. How do they know what's outgoing? Do they have to check the address of each letter, or is there like a separate compartment for outgoing mail?
      • tyleo 9 hours ago
        Most mailboxes have a little plastic flag on a hinge you flip up to mark that you have outgoing mail. The process is is generally:

        1. Remove all mail from the mailbox

        2. Place outgoing mail in the mailbox

        3. Raise the outgoing mail flag

        4. Carrier will empty the box and file outgoing mail during the next delivery before putting new mail in the box

        Edit: here is a good example of a mailbox with that red flag https://www.amazon.com/Step2-541200-MailMaster-Mailbox-Black...

        • qwertfisch 9 hours ago
          Wow, I always had the impression the red flag is set by the mail carrier to indicate for the house owner (particularly in rural areas) that new mail is inside the box. (Hence it would save the owner a trip for checking.)

          But this way around it makes a lot more sense.

          • lesuorac 8 hours ago
            Tbh, as long as you make the mail obviously not placed by them they'll take it. (as in don't need to use a flag).

            Like they always shove (or drop) it into the mailbox so when there's letters that are obstructing the box from closing properly they know they didn't place them there so it's outgoing and they grab it.

  • bacr 9 hours ago
    Car sharing in Germany such as Bolt and Miles. The pickup and drop-off anywhere model is so much more convenient than the point-to-point or round trip model that zip car uses. They are cost competitive with public transit or private car ownership.
  • tietjens 9 hours ago
    Instant free bank transfers by IBAN.

    In comparison with how tightly-guarded personal email addresses are protected (GDPR, etc.), it's shocking how common it is to freely give out your IBAN.

    • rkomorn 9 hours ago
      It helps that, to be able to use an IBAN for withdrawals, you basically have to "sign" a recurring transfer agreement. Otherwise it's pretty much always a "push" transaction from buyer to seller.

      Better than being able to commit ACH fraud merely by virtue of having the bank's routing and account number.

      Side note: shout out to both MB Way and Multibanco payments in Portugal that have made it so I haven't have to give payment information to an online vendor in years.

      • Nextgrid 1 hour ago
        But there is no cryptography or any kind of identity verification involved in "signing" such an agreement. If I know your IBAN I can subscribe to such an agreement on your behalf.

        I'm not sure about Europe, but at least in the UK, what makes such a system secure is that the account holder can reverse any "pull" transaction for over a month, with the merchant being on the hook. So it reduces the incentive to exploit it (or at least shifts the risk off the account holder), to a level where it's pretty much never done.

        • rkomorn 1 hour ago
          I don't have any experience with making fraudulent transactions, but I at least had to prove who I was when signing up for recurring transactions (so the fraud would've been effectively in my name), and I also see all my authorizations in my bank app (and I can remove them at any time).

          In the US, I'd be more worried about a one-time fraudulent ACH withdrawal than a recurring payment situation.

          I don't see a similar risk here. It seems like there are more hoops to go through to make a pull transaction?

    • equinox_nl 9 hours ago
      Not sure if I understand correctly, but are you saying that IBAN leaks personal information?
    • tpm 8 hours ago
      Why is that shocking? You can't really do anything with my bank account's IBAN unless you want to send me some money.
      • rkomorn 4 hours ago
        It is shocking because ACH fraud in the US is shockingly easy to commit if you have the equivalent to someone's IBAN (ie routing + account number).
        • Nextgrid 1 hour ago
          Can ACH not be reversed? My understanding is that the European systems are just as vulnerable, but what makes them "secure" is that they can be reversed no-questions-asked, making such an attack pointless unless you know the account holder isn't going to notice it for months.
          • rkomorn 54 minutes ago
            Not sure what you mean by "reversed". You have 60 days to tell your bank the transaction wasn't authorized, iirc, and you should get reimbursed. It might just be a hassle and it likely wouldn't be quick.

            I've only had to deal with credit card fraud in the US and it was easy enough.

            I did have a restaurant accidentally charge me $983 instead of $98.30 on a debit card for a meal during a holiday and, even though they immediately voided it, that still ended up basically blocking almost $1000 for several days. I can't imagine reversing an ACH transaction would be faster.

            Overall I have no huge complaints about banking in the US. I just find it better in Europe so far, particularly sending money with IBANs.

          • tpm 57 minutes ago
            No, European systems are not vulnerable like this. You can't do anything given my IBAN etc., you would need access to my banking app or website plus whatever 2fa I have set up there to send money from my account. And SEPA transfers can't be reversed easily AFAIK.
        • tpm 2 hours ago
          Never mind individuals, but how are businesses sending money to each other then? Would it not be much cheaper to use a system like SEPA/IBAN too?
          • rkomorn 1 hour ago
            I don't actually know how B2B works, first hand.

            As a consumer, though, the way things work in Europe (at least where I live) just make more sense to me than what I experienced in the US.

  • Ylpertnodi 12 hours ago
    App: Fountains in Italy.
    • tveyben 9 hours ago
      ThirstyInRome I presume (the only iOS app returned when searching for ‘Fountains in Italy’ :-)
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