> Stone rejected Uber's argument that it is "merely a technology company" connecting riders with drivers, finding that Uber provides transportation services to the public through its app, sets prices and controls key aspects of the rider experience.
> The arbitrator also rejected Uber's argument that Proposition 22 -- a California ballot measure approved by voters in 2020 that allows companies to classify app-based drivers as independent contractors instead of employees -- prevented the company from being held liable for Tran's conduct.
The dream of every major tech company, making ridiculous profits while taking zero legal responsibility for what you create...
So Uber ToS requires you to accept arbitration, then, when they are found responsible for damages, they still don’t want to pay. Seems pretty shitty for the consumer.
Forced arbitration is creating a parallel legal system where certain companies are excluded from the consequences of their own actions. One might even say they’re becoming a protected class even.
I have been on both sides of arbitration, winning and losing. It’s much better. Basically legislation done right (for civil matters).
The only people who really win from traditional legislation are lawyers (and plaintiffs counsel who use the long expensive process to blackmail people - which is 90% of civil cases)
Arbitration can be more efficient, but both parties should have an option to choose it, a direct settlement or public court. The average consumer is denied the choice by using these everyday services that have non-negotiable contracts.
You seem to be missing that arbitrators have a financial incentive to side with the company, which pays them? Explained in this video: https://news.ycombinator.com/item?id=49787720
Worth noting that this is only for the civil responsibility, that is, deciding the award of damages.
The criminal charges, if any, whether to the driver or to Uber management (possibly from the sham structuring of worker categorization and corporate structure in order to reduce tax liabilities while reducing control and thus endangering consumers) are proper in state criminal courts and can never be delegated to private courts.
In that case why is there a "settlement agreement" mentioned that has a $10M penalty for disparagement? Not sure what that refers to exactly but how can Uber (try to) dictate terms in the settlement?
It does seem they're trying to get out of it somehow.
Looking at a filing by Uber (https://www.panish.law/wp-content/uploads/2026/09/Uber-Techn...), and in particular Exhibit 8, the ADR award is confirmed by a settlement agreement (and if no agreement is come to, then a civil action would confirm the terms of the award).
There was a dispute about whether the amount awarded was confidential or not (Uber contended it was; plaintiff contended it wasn't), but on the face of it, had plaintiff agreed to the confidentiality and non-disparagement clauses, Uber would have paid up.
I suppose it could be argued that Uber were trying to write in clauses they knew plaintiff wouldn't agree to, but it's not obvious to me that a different plaintiff wouldn't have agreed to confidentiality and non-disparagement.
(FWIW, it's not clear to me whether Uber have now in fact paid up; they made a statement to the Guardian that _suggests_ they have, but the fact that they didn't explicitly say so means I wouldn't want to draw that inference)
No, you would say it needs to be reformed and funded, we have an extremely legalistic society that allows endless delaying and does not fund its core services very well.
All these companies are universally sleazy and refuse to take responsibility, no matter what. It's pretty much par for the course: deny you are responsible, try to control the court case in such a way that you inflict even more suffering on the victims and their families and ultimately, even if you're found to be in the wrong do everything to stall payment until each and every legal avenue to do so is exhausted.
> The arbitrator also rejected Uber's argument that Proposition 22 -- a California ballot measure approved by voters in 2020 that allows companies to classify app-based drivers as independent contractors instead of employees -- prevented the company from being held liable for Tran's conduct.
The dream of every major tech company, making ridiculous profits while taking zero legal responsibility for what you create...
The only people who really win from traditional legislation are lawyers (and plaintiffs counsel who use the long expensive process to blackmail people - which is 90% of civil cases)
The criminal charges, if any, whether to the driver or to Uber management (possibly from the sham structuring of worker categorization and corporate structure in order to reduce tax liabilities while reducing control and thus endangering consumers) are proper in state criminal courts and can never be delegated to private courts.
(Which is not to say there's not plenty to dislike about this whole case, including the fact it's forced arbitration...)
It does seem they're trying to get out of it somehow.
There was a dispute about whether the amount awarded was confidential or not (Uber contended it was; plaintiff contended it wasn't), but on the face of it, had plaintiff agreed to the confidentiality and non-disparagement clauses, Uber would have paid up.
I suppose it could be argued that Uber were trying to write in clauses they knew plaintiff wouldn't agree to, but it's not obvious to me that a different plaintiff wouldn't have agreed to confidentiality and non-disparagement.
(FWIW, it's not clear to me whether Uber have now in fact paid up; they made a statement to the Guardian that _suggests_ they have, but the fact that they didn't explicitly say so means I wouldn't want to draw that inference)