There were sellers buying the smallest RAM units, changing the RAM chips, and then reselling them as the higher RAM SKUs. The sellers who do this don’t always care to use good RAM chips and may even use QA reject parts. When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi foundation.
> When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi foundation.
They don't need the resellers help for that! I've already been burned twice thinking "I'll use a raspberry pi for this small project" and having it die within a month because reliably reading/writing to an SD card is hard or something.
Between the notorious unreliability, crazy price hikes, trademark or whatever disputes, and this anti consumer ewaste generating policy, I can't think of any reason I'd ever patronize them again.. my only regret is it took me two purchases to learn this lesson!
The user friendly option would be to print the amount of RAM in very large letters on the PCB.
There happens to be a lot of suitable surface on the PCB to the right of the text "Raspberry Pi 5" on the PCB anyway (§). Right now the amount of RAM is hard to read and easy to modify (move a little tiny SMD resistor).
Drawback: You need different silkscreens for different amounts of RAM.
A little bit of acetone and a q-tip will remove the silkscreen, and then the PCB can easily re-marked by the scammer. Having a new silkscreen made is pocket change.
Put a sticker over it. Sure, the PCB says 2GB, the sticker says 8GB, it was sold as 8GB, how many buyers are going to dig in and really understand what's going on?
That's still trivial to defeat. They're very capable and determined. In the olden days they used to mill the top of microprocessor ie intel x86 to remove the engraving and engrave the fake label. These days I imagine it's way more advanced
One way of doing it... You can blast away the original markings / copper using laser and put something in place like sheet of copper or something that resembles copper, add solder mask layer on top. Done.
These operations are not hobbyist level, they have access to the machinery to make it trivial.
No, this is not sufficient, since it would still allow you to swap to shite ram of the same size. This is an age-old problem for counterfeits. The ink on the chip/PCB isn't worth anything. The only way to actually catch this is to do a IQC that runs a full RAM test and hope that if you can't see a difference in performance (throughput, BER, timings, etc), then the chip is correct, with a bit of periodic de-lidding for anything suspicious/sampled. Then, if you can afford it, you blacklist the vendors that are caught changing things.
They also added a bit of internal ink, which is worth just a little more:
> we now also program in some other device attributes, meaning that switching parts of the same size may not work.
Working with vendors in China is entirely adversarial (mostly because their supply chain is vulnerable too), at this scale.
it can be very easily done by burning it with laser on prepared blank box on silkscreen - even iPhones are marked this way with their own serial numbers
the only reason why pis are not marked this way is because raspberry didn't wanted to (so far)
Mac Minis used to have soldered on SSDs, but the 2024 model is upgradable. A lot of people purchased a cheaper Mac Mini and upgraded the storage themselves. Most people would argue this is a good thing, even if some of those Mac Minis were resold. This is no different.
> Mac Minis used to have soldered on SSDs, but the 2024 model is upgradable. A lot of people purchased a cheaper Mac Mini and upgraded the storage themselves. Most people would argue this is a good thing, even if some of those Mac Minis were resold. This is no different.
Replacing a socketed component that is modular by design, even if it's not officially intended to be upgraded outside the factory, is worlds different from replacing BGA components on a densely packed PCB.
That said, there could also be a middle ground by just providing some way to look up the hardware specs of a given serial number. Post the part numbers of the components that you're concerned about being replaced and provide tools to verify as many of them through software as is practical. Allow owners to know if their device has been modified and how so, but allow them to choose what to do with that information.
Combating fraudsters trying to pass off modified and/or refurbished devices as genuine is valid, but preventing owners from modifying or repairing their own or knowingly purchasing such devices from honest resellers is not.
It absolutely is different. You just said the Mac Mini is upgradable but the Pi is still soldered on. Desoldering and soldering a new RAM unit carries huge risks no matter how skilled people claim they are at it.
> It absolutely is different. You just said the Mac Mini is upgradable but the Pi is still soldered on.
I'm sorry, you seem to be confused. Soldering is not the problem. Locking up the hardware to have hardware provisioned tier limits to block you from upgrading your own hardware is silly.
And do note, raspberry pi doesn't prevent you from switching RAM chips. The board will continue to work just the same with high capacity variants. But for some reason raspberry pi hardcodes a max memory size that prevents you from using the hardware upgrade you paid for in full.
Oh no, there were bad actors on the market, let's lock the hardware so cheaper but genuine options can't emerge.
> When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi
It's not their problem then, the seller is responsible for it and I think we can assume the user has a brain so they knew they could buy a more expensive option from the authorized sellers. Isn't this the case?
in those jurisdictions where either price discrimination or locking hardware are not illegal, it is typically perfectly legal to reverse engineer for compatibility purposes. So nothing prevents such resellers from upping their game and learning a thing or two about link training and general SDRAM bringup.
Once they have acquired the knowledge legally in such jurisdictions the product just flows in the other jurisdictions anyway.
Courts upheld the monopolistic position of microsoft etc. for decades, but respect has no finality, "re" + "spect" to review, so later such companies were fined for their decades long transgressions.
But during those decades it may appear legal to the average consumer.
All of this is pretty irrelevant from a legal perspective.
Reverse engineering is legal, but manufacturers don’t have to help you figure out how to reverse engineer their products and they’re allowed to design their products in a way that makes it difficult.
There’s generally not a lot of jurisdictions out there that make stuff like hardware lockdowns of this nature illegal, especially for companies that are not in regulated industries or are not monopoly/oligopoly players.
> All of this is pretty irrelevant from a legal perspective.
> Reverse engineering is legal, but manufacturers don’t have to help you figure out how to reverse engineer their products and they’re allowed to design their products in a way that makes it difficult.
I'm not asking for help to figure this out, and of course RP is allowed to shoot themselves in any foot they like.
Consider Europe where such reverse engineering is perfectly legal for compatibility purposes. Let's consider an idealized scenario, there were no security bugs or other issues with the product that would justify reverse engineering RP blobs in public. When they do something like this, they are GIVING CARTE BLANCHE to public reverse engineering efforts to attain compatibility with other RAM chips. Why would you provide legal cover in some jurisdictions for others in publicly reverse engineering your own products by introducing artificial incompatibility?
Also from a consumer perspective, RP tries to place itself front and center in maker communties, emphasizing modularity, not just hobbyists, also companies build and design end products using RP units. All of these companies must now be wondering where RP Foundations exact red line resides: can we resell an RP board in a Kiosk we made? or only for as long as it doesn't compete with RP's future Kiosk modules? Today its the RAM upgrade, but tomorrow RP modules may refuse to boot some popular Kiosk hardware intentionally. What prevents RP Foundation from eventually "not copying" end-application hardware like a Kiosk design from their customers, and then enforcing compatibility only with RP Kiosks?
So not only are they providing legal cover for public reverse engineering efforts, they are scaring part of their customer base.
> There’s generally not a lot of jurisdictions out there that make stuff like hardware lockdowns of this nature illegal, especially for companies that are not in regulated industries or are not monopoly/oligopoly players.
That's a very shallow interpretation of law, looking only at what RP is or isn't allowed to do.
There's generally not a lot of jurisdictions out there that make stuff like reverse engineering for compatibility or security applications illegal either.
"Each chip is programmed with the timing settings and storage size settings of just the RAM we ship it with, and doesn't know how to boot with anything else." I don't know if you could call that "blocking." I mean you could call it that but I don't know if that's legally what it would be.
Doing a RAM swap and then selling the resulting unit as if it were a Raspberry Pi of the higher RAM capacity might be construed as trademark infringement[0]. And in general it's fairly difficult to make arguments in antitrust cases that boil down to "yes, your honor, everything they're doing is within their rights but I don't like it".
[0] At the same time, the scammers could probably get away with this by putting "Upgraded to 16GB!" in the title of their eBay listings or whatever, in the same way that fraudulent storage devices are labeled as "upgraded" (read: lying about their capacity). That doesn't impact the antitrust analysis though.
I certainly agree that such a reseller should clearly state the modification, and not pretend its an authentic RPi 8GB unit.
But if this is the real concern, they could just display the fact that "Unoriginal RAM detected" to inform the user its not a vanilla RPi Foundation product, so buyers understand the situation, but continue booting normally.
For every user asking questions and facing issues for such-or-such firmware or software support they need in their projects, that same user would have appeared regardless if their Pi came from RP directly or through a reseller.
Every board sold would have been an extra user, the reseller isn't adding full users (although they may increase the indirect customer base!), so even gaining a user through a reseller increases the amortization divider for the support burden.
Now lets consider RAM chip support burden, the original Pi RAM chips can have issues generating support burden, and so can the reseller RAM chips. Unless RP foundation refuses to upstream link training / RAM bringup patches from resellers, there is no real additional support burden.
In fact if RP were a little more creative, they could have tried contacting the resellers to explain they can continue their modding business as long as they advertise it clearly as modified, and to inform them they will be receiving units that didn't pass the RAM tests from the automated lines, since they're going to desolder the chips anyway, this can save costs for RP foundation.
There is no fix that can be suggested in that thread. Pi LTD doesn't have the modified RAM Pis to test their firmware against nor should they be required to support modified hardware.
Curiously NVIDIA have long allowed consumer GPUs to be upgraded with larger memory chips - they could very easily reject booting those configurations. This is something done almost exclusively by unsavory Chinese actors who then sell on the bare retail PCBs (core removed, since they use different PCBs and heatsinks) to various scammers that foist them upon unsuspecting retail buyers.
In short, someone at NVIDIA really hates retail, but loves Chinese sanction busters.
I think they should instead just introduce a clear system for verifying that a Raspberry Pi is genuine. For example, a code printed directly on the device. If you enter that code on the website, you can see exactly which model it belongs to and how often it has been used. That way, you could determine whether a Raspberry Pi is new or used and whether it has been modified.
I saw that once at a thermal paste manufacturer. They used it to solve the problem of counterfeit thermal paste.You just have to get people to actually use the system and tell anyone else who asks for support but doesn't have an original copy to GTFO.This would allow them to avoid the increased support burden without limiting people's ability to upgrade their Raspberry Pi.
Chinese scammers have gotten good at abusing those "codes" by having a list of "known good" codes and printing them on multiple units. And because those holographic codes some companies used are printed in China, the scammers just use the same equipment during the night shift.
fun fact is that some chinese electronics manufacturers do exactly that with their products (even simple ones like led night lights), holographic qr-code on box that can be scanned and verified without opening box and second code inside box to verify box wasn't swapped
The real story here is that people are selling modded Pis as higher-memory versions. And this check actually caught them + is circumventable. The restriction is somewhat annoying to a small subset of enthusiasts but seems to catch genuine fraud.
The memory that they are placing in it has to be cheap enough to be worth their while. Which in this climate is highly probably faulty memory, or memory that runs at a different speed/spec to the one advertised to come with the RPi. That is fraud.
It's unfortunate, but given that there are so many ways you could end up with a poor quality knock-off (i.e. Amazon, sorry, 'third party marketplaces') it's probably something that skews the tradeoff quite significantly.
I guess there are more individuals who will be upset when they can't run something on their equipment as it was advertised to them than will be upset that they can't re-solder the RAM.
There are probably even fewer individuals who'll do due diligence in their own supply chain. Whilst those that suffer are technically suffering from some kind of crime / civil wrong - the chance of them getting a remedy for this is going to be non-existent.
> The memory that they are placing in it has to be cheap enough to be worth their while.
You're framing this as if no reputable vendor is willing or able to source cheaper parts.
If they can get a better deal in more RAM, why can't they upgrade the boards? As a consumer, doesn't that benefit you as well?
> Which in this climate is highly probably faulty memory, (...)
That's specious reasoning and blatant fear-mongering. Consumer protection laws require vendors to support their products. If RAM is faulty, whether it was hand soldered by Eben Upton himself or hacked from a Soviet fridge, vendors are compelled to support customers. This means vendors ultimately have an interest in minimizing faulty equipment, because it hurts their bottom line.
So why can't people have the right to upgrade their hardware? I thought we already went through this battle in the 1980s.
This is classic gaslighting technique corporations use to extract more profit. Modifications or upgrades made by small business = fraud, OEM selling different SKUs = legitimate business.
If a small business is modifying the product and not telling the eventual customer they've done so how is that not fraud? I don't want to buy a Raspberry Pi with a memory chip from who knows who which might have not passed QA modified by people who may or may not do a decent job at soldering it to the board.
A unit that rpi themselves sold with 8g is different than a unit that someone else modified. The reworked unit is not sold with the disclosure that it has been hacked and no longer covered by any warranty, and the memory installed is of totally unknown provenance and quality, timing specs, failed qa, etc. Even the simple process of heating everything up to desolder & resolder temps is not free, it degrades everything, the pcb itself, the epoxy holding the traces and pads down, and all the components, and means higher chance of some failure happening sooner than it would have. But it's sold as a real rpi unit for real rpi price or a little less to beat real ones.
That is the fraud they speak of.
You should be free to do this to your unit if you like of course, and rpi has infinite other possible ways they could have chosen to address the problem and didn't have to do it this way. I'm only saying there is actually a problem.
Reading through the EEPROM repo issue[1] makes me a little more sympathetic to the "feature", but I still don't like it at all.
It might help in the short term to stop dodgy resellers who mod the boards with cheap upgraded RAM to make a buck or two...
But the Pi itself is always taking one step forward, one step back in terms of firmware. I've been tinkering with some Qualcomm boards from Radxa and things are slightly better there, though you don't have anywhere near the ecosystem you get with Pi (or onboarding niceties).
I am incredibly unsympathetic to statements like the first reply to the issue "This sounds like a hardware issue. Please can you contact the reseller for a refund." from the "Software Engineering Manager at Raspberry Pi, working on firmware, bootloader, security and low-level Linux software." (Read: I suspect this person knew exactly what happened here)
If the reply was along the lines of "This is a new firmware check to curb fraud related to undisclosed aftermarket RAM upgrades with potentially unreliable chips." - I'd be fine with it, but basically just coming out to gaslight the user about the issue leaves a very sour taste in my mouth. In the end, they had to come clean anyway, big surprise.
I say this as someone who has been loving Pis despite their price for the straightforward and reliable long-term software support. Not gonna pretent like I'll never buy a Pi again, but it's another strike moving me to explore other options in the future.
Really? I found that issue and all of the related ones really disingenuous from the Pi folks; they just stonewalled everyone with "contact your hardware seller" rather than explaining what was going on even at the glossed-over level they managed in the forum thread.
I do feel for them; they're between a rock and a hard place with mis-labeled clone boards. But their implementation seems to be the most hostile and opaque possible way to achieve these goals (which I also understand from an anti-cloning standpoint, but especially anymore, it's going to get reversed anyway).
I dunno - I think the victims in a lot of these cases aren't stupid. They can't contact the seller because they bought it from 'some guy' who's disappeared into the night. They know they've been had and are trying to get a knock-off board working at the expense of [the time of] someone completely unrelated to this.
It's pretty normal for the first port of call / warranty claim for a busted item to be the dealer that sold it to you.
I absolutely agree that engaging with these people beyond "we added checks to ensure your board has the RAM it came with, and this one failed" is a waste of time, but I think that at least providing that level of response would be much more aligned with the image they're still trying to project than just stonewalling entirely.
I love how we think we own our hardware, but secretly we don't. Surprised though that even a Raspberry Pi now thinks this as well. They grew big _because_ of tinkering...
It would be much more user friendly if there was a way to check the serial of a particular PI and see it's original hardware config, manufacture date, and so on.
My understanding is that Raspberry Pi differentiates itself primarily with software support, which is hard to duplicate trivially like a physical device.
Why do you think they are going down? My impression is that their prices are actually good. Especially for CM4 compatible alternatives. They fab in China just like everybody else. Although they do some or all assembly (soldering) in UK I think.
They should make a form where you input the serial number and apply for a key, applying that key in config.txt disables the hardware verification checks on the bootrom.
Why not just paint the original chips with some special ink that says VOID IF TAMPERED over the RAM chips and the board? Pretty much like other hardware manufacturers do with seals or stickers, wouldn't this solve the issue?
If they can make it not work with 3rd party chips, they can make it have a internal tamper code instead. If the Chinese sellers can somehow remove the internal tamper code then they'd also be able to bypass the current lock, which they seem they can't.
This is pretty clearly just them trying to block resellers that mod their boards as that removes price pressure from them. It's end user hostile, full stop.
I think this is really dumb and stupid. Not that I don't agree with their reasoning - it's actually very reasonable - but that I have a lot of distaste from "saving the customer from themselves" type antifeatures.
Practically speaking, though, this antifeature doesn't affect most people, because I don't think most people are willing to take a heat gun to a microsoldered part just to save a few bucks on RAM. If the RAM was socketed somehow - which at this scale and performance tier is not possible - then I'd probably be way angrier.
> their platform is built for hobbiests and tinkerers
I don't think that's been true for a long time. Their main market is commercial users now - reference what happened with COVID shortages and RPi prioritizing nearly all of their capacity to commercial users, leaving tinkerers with little to no stock.
When there were shortages and they were rationing, they explicitly stated it was to protect their commercial customers. The shortages were across all SKUs, not limited to compute modules.
I think there's actually a lot of commercial use of the regular boards as well. Plenty of products for which a Pi is sufficiently capable and for which they can use something off-the-shelf rather than developing a custom PCB.
It's tough but I'd still wager that more hobbyists and tinkers will complain when their 8GB Pi that they bought from Amazon, or anywhere really, won't actually run their project that they wanted to use 8GB for properly because that 8GB is little more than a fiction.
Except linked in this exact discussion is a thread where the person is asking RPi for remedy instead because the seller has been unable to assist (i.e. has run off with their money).
I mean the Pi currently makes little to no sense to buy anyway. So locking down parts barely moves the needle. The value proposition is unbelievably bad at spending upwards of $423 CAD for a 16GB Raspberry Pi. Which is literally just the bare board.
The 2026 financial report is apparently this Thursday on Sept 24. So will see how this played out for them. Their stock is all over the place anyway with low float.
I think the Pi units have much higher margins on higher RAM versions plus RAM is expensive, so the 16GB is indeed a bad deal. For my workloads I heavily use all onboard peripeals, GPU and CPU, but need only 1GB RAM. So I get a good deal even compared to Chinese alternatives.
The pi is useful because it is well supported. Either buy a x86, or buy pi - anything else and good luck keeping it working. You need to plan on spending your time writing/maintain the drivers to keep your system working.
Even for pi, the real value is in industrial companies that don't want to hire their own maintainers.
> Even for pi, the real value is in industrial companies that don't want to hire their own maintainers.
Reminds me of Adobe's history to be honest. They also were big on hooking the young to their ecosystem, including turning more than one blind eye towards piracy, and once they had a captive userbase plus a lack of competition, they enshittified.
The codec unlock is a thing of the past pretty much, they dropped the affected hardware decoders entirely in the Pi4/5 [1]. In any case, if the legends of Pis being genuinely affordable options back then are true, I'm fine with it. A lot of (probably most) use-cases don't require these codecs, so paying $1.20 and $2.40 respectively seems reasonable for those who do need it.
The codecs at least had a reasonable explanation - it took a few dollars off the price of the unit (licensing fees to Microsoft and the like). There was also nothing stopping you from decoding MPEG2 with ffmpeg on the CPU. Those specific codecs aren't even present on newer Pi units.
We can't normalize this cash-grab user-hostile late stage capitalism bullshit.
Their argument assumes users are idiots - we had swappable components for years, and while there were cheating actors, market has invented things like brands and trust, you know? You don't have to buy models from the sellers you don't trust, nobody forces you to.
> raspberrypi locked and limited conversation to collaborators
Way to read the room, jfc. Hardbricking hardware is not the answer, see FTDI.
I get why they are doing that... but I think there should be a way for users to flash a separate firmware, maybe tied to the hardware key similar to the old h264/mpeg license, that allows the usage of a modified board.
PS: Arrest Sam Altman who caused all of this mess in the first place with his market manipulation stunt.
I find their explanation to be completely reasonable.
As they clearly explained, giving you the choice to swap the RAM chips would create broader systemic problems that would lead to bad customer experiences and a support burden for their organization.
You'd be ok with that trade?
Local maximalists like to imagine a world where everything is aligned with their own personal incentives, but then present this world as being filled with freedom and choices. Just not anyone else's freedom or choices, only their own.
No, RPis are very inexpensive computers. What you're advocating would considerably increase the price of a Raspberry Pi to pay for the additional support burden (if this is even reasonable--should they hire a bunch of people just to answer "you bought a RPi w/ bootleg RAM" over and over again?), and that defeats the point.
This hasn't been true for 5 or 6 years and there is very little reason to buy one over a second hand 1L PC these days. They are expensive and notorious for screwing SD cards.
To put it into perspective, an 8GB raspberry pi with a 32GB SD card and cable but no monitor, no keyboard, no mouse is 251GBP. 35% the price of a macbook neo.
A MacBook Neo is 699 GBP. An 8GB Raspberry Pi w/ 32GB SD card, cable, housing, fan and power supply from Kiwi Electronics is 188 EUR (160 GBP). A monitor, kb/mouse, and SD card from Newegg is 70 USD (45 GBP). Total 205 GBP, which is 70.7% cheaper than a MacBook Neo. Quite a discount!
Just put a 'warranty void when removed' frangible sticker on it. Seems to work fine for PCs.
But so many people these days seem to be brainwashed into accepting that computing devices should come with soldered RAM and locked bootloaders, they probably can't even envisage how hardware used to be. Yes, modding my device voided the warranty and I didn't care. Freedom has a cost.
Pis aren't supposed to be for ultra-advanced users, they're even specifically marketed for kids. They're not gonna know if they got a bootlegged version or not.
Ok, and so that trade then means Raspberry Pis don't exist, because the conditions are such that the company doesn't have the incentive to produce the device in a way that makes sense to them.
Congrats, you now live in a world where you are theoretically free to swamp the RAM on a device that never got made.
Also tone down the freedom sob story: if you don't like the limitations of this device, buy a different one. Your "freedoms" are not at risk just because this small company trying to put out an affordable device is making trade-offs to protect the vast majority of their customers (who will never swap the RAM chips on their board) at the expense of a small minority who wants to do a thing their product is not intended for.
>Local maximalists like to imagine a world where everything is aligned with their own personal incentives, but then present this world as being filled with freedom and choices. Just not anyone else's freedom or choices, only their own.
> As they clearly explained, giving you the choice to swap the RAM chips would create broader systemic problems that would lead to bad customer experiences and a support burden for their organization.
I can swap RAM on my laptop. What broader systemic problems beyond missed opportunities for more shareholder value (at the expense of everything else) does it create?
> a support burden for their organization.
What? I thought the seller is responsible for what they sell? Don't we have things like brands and trust or authorized sellers?
Yes I have read the forum post and discussions here before commenting.
I can fall victim to scams if I willingly take the risk and buy something cheaper than official authorized sellers offer. Thanks to this risk I haven't yet lost all my brain cells or critical thinking yet.
But if I do, I can always complain about pretty much everything to Raspberry Pi which'd undoubtedly increase support burden for them since they apparently can use AI or post copy-paste responses only when it's not the user complaining (or they just complain about locked hardware = no support burden then, these complaints are ok).
Doesn't me losing my brain due to corporations treating me like a toddler count as a broader systemic risk to you? Probably not, but how about me AND YOU losing consumer choice?
Swapping RAM chips on a board is something a tiny minority of customers would want to do.
Giving that tiny minority that freedom, at the expense of opening up the vast majority of other customers to potential problems, is a dumb choice to make (IMO), which is why they didn't make it.
On the topic of choice, perhaps YOU could choose to buy a thing that does what you want, rather than expecting every product to cater to your needs, regardless of whether it makes sense for it to do so or not.
These things don’t matter to buyers. When the board doesn’t work right or crashes a lot they don’t care which step in their personal supply chain is at fault. They demand the original manufacturer give them a new one for free, which they believe is the terms of the warranty.
In the GitHub issue posted as another comment it's clear that what has happened is:
- 8GB Pi is out of stock / too expensive - due to RAM shortage
- Someone bought a load of non-8GB Pis
- Replaced the RAM with whatever they could get their hands on (cheap enough to be worth the hassle, cheap because no one else wants it even given the ongoing shortage - so probably pretty suspicious / of dubious quality)
- The end user buys it and has no idea it has been modified and the warranty is void
- RPi probably don't want to spend their time supporting it. Probably can't if the memory is a load of crap, even if they wanted to. It gets bricked.
The point here is someone bought something else (a fake pi) than they thought they were getting. Not that someone willingly wanted to go hacking.
It's not Pi's responsibility to police what people do with devices after the devices are sold. If bootleggers are modifying the devices and reselling fraudulent versions, that's between the buyer and the bootlegger and marketplace site where the second transaction happened.
What a world we live in that hot air reworking RAM on a SBC makes any sense. I can kind of understand shanzhai GPUs to get around export restrictions, but RPis?
I would agree except we still live in a world where making a few dollars more a day is a perfectly valid way to make money in alot of places. A bunch of guys in some electronic sweatshop in Vietnam or Indonesia working on pis is a reality.
Maybe your frame of reference is wrong. It makes perfect sense when you have a society with overproduction of people with STEM skills, overcapacity in manufacturing, and has ~18-20% youth unemployment.
I seriously doubt that is any more than a theoretical problem, and even if it isn't, so what? People start a warranty claim, send the boards to RPi, they run diagnostics, detect the changed RAM and deny the claim.
Why they want or don't want something doesn't matter at all.
There is always a reason someone does any bad thing. There is always obviously some advantage to the perpetrator.
The fact they are only reacting to some other bad actions doesn't excuse it because there are any number of ways to to react. This way is the one way they chose when they have infinity to choose from.
They don't need the resellers help for that! I've already been burned twice thinking "I'll use a raspberry pi for this small project" and having it die within a month because reliably reading/writing to an SD card is hard or something.
Between the notorious unreliability, crazy price hikes, trademark or whatever disputes, and this anti consumer ewaste generating policy, I can't think of any reason I'd ever patronize them again.. my only regret is it took me two purchases to learn this lesson!
Drawback: You need different silkscreens for different amounts of RAM.
Btw, if you're worried about RAM-swapped units you can already verify them as described at https://geekworm.com/blogs/news/prevent-ram-swapped-raspberr...
--
(§) as can be seen here https://pip-assets.raspberrypi.com/categories/1129-pcn/docum...
These operations are not hobbyist level, they have access to the machinery to make it trivial.
They also added a bit of internal ink, which is worth just a little more:
> we now also program in some other device attributes, meaning that switching parts of the same size may not work.
Working with vendors in China is entirely adversarial (mostly because their supply chain is vulnerable too), at this scale.
the only reason why pis are not marked this way is because raspberry didn't wanted to (so far)
Replacing a socketed component that is modular by design, even if it's not officially intended to be upgraded outside the factory, is worlds different from replacing BGA components on a densely packed PCB.
That said, there could also be a middle ground by just providing some way to look up the hardware specs of a given serial number. Post the part numbers of the components that you're concerned about being replaced and provide tools to verify as many of them through software as is practical. Allow owners to know if their device has been modified and how so, but allow them to choose what to do with that information.
Combating fraudsters trying to pass off modified and/or refurbished devices as genuine is valid, but preventing owners from modifying or repairing their own or knowingly purchasing such devices from honest resellers is not.
I'm sorry, you seem to be confused. Soldering is not the problem. Locking up the hardware to have hardware provisioned tier limits to block you from upgrading your own hardware is silly.
And do note, raspberry pi doesn't prevent you from switching RAM chips. The board will continue to work just the same with high capacity variants. But for some reason raspberry pi hardcodes a max memory size that prevents you from using the hardware upgrade you paid for in full.
> When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi
It's not their problem then, the seller is responsible for it and I think we can assume the user has a brain so they knew they could buy a more expensive option from the authorized sellers. Isn't this the case?
Dangerous assumption there. I'm not just being cynical, that is decades of experience speaking.
in those jurisdictions where either price discrimination or locking hardware are not illegal, it is typically perfectly legal to reverse engineer for compatibility purposes. So nothing prevents such resellers from upping their game and learning a thing or two about link training and general SDRAM bringup.
Once they have acquired the knowledge legally in such jurisdictions the product just flows in the other jurisdictions anyway.
Courts upheld the monopolistic position of microsoft etc. for decades, but respect has no finality, "re" + "spect" to review, so later such companies were fined for their decades long transgressions.
But during those decades it may appear legal to the average consumer.
Inaction is not permission.
Reverse engineering is legal, but manufacturers don’t have to help you figure out how to reverse engineer their products and they’re allowed to design their products in a way that makes it difficult.
There’s generally not a lot of jurisdictions out there that make stuff like hardware lockdowns of this nature illegal, especially for companies that are not in regulated industries or are not monopoly/oligopoly players.
> Reverse engineering is legal, but manufacturers don’t have to help you figure out how to reverse engineer their products and they’re allowed to design their products in a way that makes it difficult.
I'm not asking for help to figure this out, and of course RP is allowed to shoot themselves in any foot they like.
Consider Europe where such reverse engineering is perfectly legal for compatibility purposes. Let's consider an idealized scenario, there were no security bugs or other issues with the product that would justify reverse engineering RP blobs in public. When they do something like this, they are GIVING CARTE BLANCHE to public reverse engineering efforts to attain compatibility with other RAM chips. Why would you provide legal cover in some jurisdictions for others in publicly reverse engineering your own products by introducing artificial incompatibility?
Also from a consumer perspective, RP tries to place itself front and center in maker communties, emphasizing modularity, not just hobbyists, also companies build and design end products using RP units. All of these companies must now be wondering where RP Foundations exact red line resides: can we resell an RP board in a Kiosk we made? or only for as long as it doesn't compete with RP's future Kiosk modules? Today its the RAM upgrade, but tomorrow RP modules may refuse to boot some popular Kiosk hardware intentionally. What prevents RP Foundation from eventually "not copying" end-application hardware like a Kiosk design from their customers, and then enforcing compatibility only with RP Kiosks?
So not only are they providing legal cover for public reverse engineering efforts, they are scaring part of their customer base.
> There’s generally not a lot of jurisdictions out there that make stuff like hardware lockdowns of this nature illegal, especially for companies that are not in regulated industries or are not monopoly/oligopoly players.
That's a very shallow interpretation of law, looking only at what RP is or isn't allowed to do.
There's generally not a lot of jurisdictions out there that make stuff like reverse engineering for compatibility or security applications illegal either.
I doubt antitrust would get anywhere on this RAM issue, but antitrust law is not defined in terms of either of those categories.
Doing a RAM swap and then selling the resulting unit as if it were a Raspberry Pi of the higher RAM capacity might be construed as trademark infringement[0]. And in general it's fairly difficult to make arguments in antitrust cases that boil down to "yes, your honor, everything they're doing is within their rights but I don't like it".
[0] At the same time, the scammers could probably get away with this by putting "Upgraded to 16GB!" in the title of their eBay listings or whatever, in the same way that fraudulent storage devices are labeled as "upgraded" (read: lying about their capacity). That doesn't impact the antitrust analysis though.
But if this is the real concern, they could just display the fact that "Unoriginal RAM detected" to inform the user its not a vanilla RPi Foundation product, so buyers understand the situation, but continue booting normally.
Every board sold would have been an extra user, the reseller isn't adding full users (although they may increase the indirect customer base!), so even gaining a user through a reseller increases the amortization divider for the support burden.
Now lets consider RAM chip support burden, the original Pi RAM chips can have issues generating support burden, and so can the reseller RAM chips. Unless RP foundation refuses to upstream link training / RAM bringup patches from resellers, there is no real additional support burden.
In fact if RP were a little more creative, they could have tried contacting the resellers to explain they can continue their modding business as long as they advertise it clearly as modified, and to inform them they will be receiving units that didn't pass the RAM tests from the automated lines, since they're going to desolder the chips anyway, this can save costs for RP foundation.
https://github.com/therealdreg/ftdibrick
Pepperidge Farm remembers the FTDI driver bricking.
https://www.eurogamer.net/3ds-flashcard-includes-secret-kill...
If someone gets updated in the wild (like this person did without realizing they had a counterfeit board), they'll fail to boot.
In short, someone at NVIDIA really hates retail, but loves Chinese sanction busters.
https://www.bunniestudios.com/blog/2010/microsd-card-failure...
One that I have seen is HMAC(serial||SKU) as a datamatrix/QR, laser-etched onto the top silkscreen and burned into a PROM.
You can already check whether the RAM has been swapped via https://geekworm.com/blogs/news/prevent-ram-swapped-raspberr....
In what way this is fraudulent if device works as described?
No different than upgrading a PC and then selling it. You don't call it fraud.
If someone sells RPi with 16GB and the RAM is working fine, then why would that be fraud?
If someone buys e.g. Dell PC, then adds 16GB of ram and sells it at 32GB without mentioning they put extra 16GB, is it a fraud?
That's ridiculous.
What fraud are you speaking of?
1: I think people should be able to replace chips on an RPi as they desire, so I don't love that they're actively preventing this
2: As a buyer, I absolutely want to know if I'm buying an RPi that has had chips replaced
3: A shady seller changing the SKU to mimic a better board after changing chips is just flat out fraud.
---
It's the classic "Mattress tag" case - it should be illegal to remove as a seller, and fine as the final customer.
But that's really hard to functionally enforce.
It's unfortunate, but given that there are so many ways you could end up with a poor quality knock-off (i.e. Amazon, sorry, 'third party marketplaces') it's probably something that skews the tradeoff quite significantly.
I guess there are more individuals who will be upset when they can't run something on their equipment as it was advertised to them than will be upset that they can't re-solder the RAM.
There are probably even fewer individuals who'll do due diligence in their own supply chain. Whilst those that suffer are technically suffering from some kind of crime / civil wrong - the chance of them getting a remedy for this is going to be non-existent.
You're framing this as if no reputable vendor is willing or able to source cheaper parts.
If they can get a better deal in more RAM, why can't they upgrade the boards? As a consumer, doesn't that benefit you as well?
> Which in this climate is highly probably faulty memory, (...)
That's specious reasoning and blatant fear-mongering. Consumer protection laws require vendors to support their products. If RAM is faulty, whether it was hand soldered by Eben Upton himself or hacked from a Soviet fridge, vendors are compelled to support customers. This means vendors ultimately have an interest in minimizing faulty equipment, because it hurts their bottom line.
So why can't people have the right to upgrade their hardware? I thought we already went through this battle in the 1980s.
Sure - if that vendor was proposing a solution, a modified EEPROM perhaps, then all is dandy. But they aren’t.
I wouldn't mind buying a 16GB board even though the official models at most ship with 8gb.
I'd even wouldn't mind buying the kit and taking a stab at resoldering it myself.
I mean, think about it. what is the whole point of a raspberry pi?
Even if you might not, why would your opinion prevent others from doing what they want with their hardware?
You can still solder your own 16GB and you can do your own support.
Maybe if the Rasp Pi was an unassembled kit "the whole point" would make sense.
You can do what ever you want with your hardware. Have fun. Other people don't have to support you.
Don't fall for it.
If it’s represented as a new product or offered with manufacturer’s warranty, that would cross into fraud.
Only as far as new vs refurbished goes.
But that's not the problem being addressed, is it? I mean, why can't I upgrade it myself?
A unit that rpi themselves sold with 8g is different than a unit that someone else modified. The reworked unit is not sold with the disclosure that it has been hacked and no longer covered by any warranty, and the memory installed is of totally unknown provenance and quality, timing specs, failed qa, etc. Even the simple process of heating everything up to desolder & resolder temps is not free, it degrades everything, the pcb itself, the epoxy holding the traces and pads down, and all the components, and means higher chance of some failure happening sooner than it would have. But it's sold as a real rpi unit for real rpi price or a little less to beat real ones.
That is the fraud they speak of.
You should be free to do this to your unit if you like of course, and rpi has infinite other possible ways they could have chosen to address the problem and didn't have to do it this way. I'm only saying there is actually a problem.
It might help in the short term to stop dodgy resellers who mod the boards with cheap upgraded RAM to make a buck or two...
But the Pi itself is always taking one step forward, one step back in terms of firmware. I've been tinkering with some Qualcomm boards from Radxa and things are slightly better there, though you don't have anywhere near the ecosystem you get with Pi (or onboarding niceties).
[1] https://github.com/raspberrypi/rpi-eeprom/issues/761
If the reply was along the lines of "This is a new firmware check to curb fraud related to undisclosed aftermarket RAM upgrades with potentially unreliable chips." - I'd be fine with it, but basically just coming out to gaslight the user about the issue leaves a very sour taste in my mouth. In the end, they had to come clean anyway, big surprise.
I say this as someone who has been loving Pis despite their price for the straightforward and reliable long-term software support. Not gonna pretent like I'll never buy a Pi again, but it's another strike moving me to explore other options in the future.
I do feel for them; they're between a rock and a hard place with mis-labeled clone boards. But their implementation seems to be the most hostile and opaque possible way to achieve these goals (which I also understand from an anti-cloning standpoint, but especially anymore, it's going to get reversed anyway).
It's pretty normal for the first port of call / warranty claim for a busted item to be the dealer that sold it to you.
Sad to see industry pioneers lose to players that copy them and undercut prices using cheap labor.
Its called competition. Should those „cheap labourers“ not have a job?
Remember when FTDI did this and suddenly medical equipment at some hospital stopped working?
https://github.com/raspberrypi/rpi-eeprom/issues/761
AFAIR the EEPROM mostly uses the VideoCore instruction set.
(To be clear, I don't know either way; I'm just assuming that this was contemplated at the time because it's easier)
This is pretty clearly just them trying to block resellers that mod their boards as that removes price pressure from them. It's end user hostile, full stop.
Nah, they got big enough and now you think you can pull Apple tricks, good luck with that.
Practically speaking, though, this antifeature doesn't affect most people, because I don't think most people are willing to take a heat gun to a microsoldered part just to save a few bucks on RAM. If the RAM was socketed somehow - which at this scale and performance tier is not possible - then I'd probably be way angrier.
I don't think that's been true for a long time. Their main market is commercial users now - reference what happened with COVID shortages and RPi prioritizing nearly all of their capacity to commercial users, leaving tinkerers with little to no stock.
I think there's actually a lot of commercial use of the regular boards as well. Plenty of products for which a Pi is sufficiently capable and for which they can use something off-the-shelf rather than developing a custom PCB.
Except linked in this exact discussion is a thread where the person is asking RPi for remedy instead because the seller has been unable to assist (i.e. has run off with their money).
The 2026 financial report is apparently this Thursday on Sept 24. So will see how this played out for them. Their stock is all over the place anyway with low float.
Even for pi, the real value is in industrial companies that don't want to hire their own maintainers.
Reminds me of Adobe's history to be honest. They also were big on hooking the young to their ecosystem, including turning more than one blind eye towards piracy, and once they had a captive userbase plus a lack of competition, they enshittified.
Got here via Jeff Geerling coverage[0].
0. https://youtu.be/ltofM26akZQ
[1] https://codecs.raspberrypi.com/mpeg-2-license-key/
Their argument assumes users are idiots - we had swappable components for years, and while there were cheating actors, market has invented things like brands and trust, you know? You don't have to buy models from the sellers you don't trust, nobody forces you to.
Way to read the room, jfc. Hardbricking hardware is not the answer, see FTDI.
I get why they are doing that... but I think there should be a way for users to flash a separate firmware, maybe tied to the hardware key similar to the old h264/mpeg license, that allows the usage of a modified board.
PS: Arrest Sam Altman who caused all of this mess in the first place with his market manipulation stunt.
Get fucked. Clearly you want to make all the profit and stop people from upgrading their devices.
As they clearly explained, giving you the choice to swap the RAM chips would create broader systemic problems that would lead to bad customer experiences and a support burden for their organization.
You'd be ok with that trade?
Local maximalists like to imagine a world where everything is aligned with their own personal incentives, but then present this world as being filled with freedom and choices. Just not anyone else's freedom or choices, only their own.
So no, it's not reasonable at all.
Buy an Apple product if you want what you're stating.
This hasn't been true for 5 or 6 years and there is very little reason to buy one over a second hand 1L PC these days. They are expensive and notorious for screwing SD cards.
To put it into perspective, an 8GB raspberry pi with a 32GB SD card and cable but no monitor, no keyboard, no mouse is 251GBP. 35% the price of a macbook neo.
• etch the ram around on the board itself.
• provide a pre-RMA check so user can verify if their unit is genuine (serial number linked to ram amount)
• void warranty on resoldered board.
Umm, yes...?
Just put a 'warranty void when removed' frangible sticker on it. Seems to work fine for PCs.
But so many people these days seem to be brainwashed into accepting that computing devices should come with soldered RAM and locked bootloaders, they probably can't even envisage how hardware used to be. Yes, modding my device voided the warranty and I didn't care. Freedom has a cost.
> Umm, yes...?
Ok, and so that trade then means Raspberry Pis don't exist, because the conditions are such that the company doesn't have the incentive to produce the device in a way that makes sense to them.
Congrats, you now live in a world where you are theoretically free to swamp the RAM on a device that never got made.
Also tone down the freedom sob story: if you don't like the limitations of this device, buy a different one. Your "freedoms" are not at risk just because this small company trying to put out an affordable device is making trade-offs to protect the vast majority of their customers (who will never swap the RAM chips on their board) at the expense of a small minority who wants to do a thing their product is not intended for.
Excellent comment, worth repeating, thanks
I can swap RAM on my laptop. What broader systemic problems beyond missed opportunities for more shareholder value (at the expense of everything else) does it create?
> a support burden for their organization.
What? I thought the seller is responsible for what they sell? Don't we have things like brands and trust or authorized sellers?
Your questions have already been answered.
I can fall victim to scams if I willingly take the risk and buy something cheaper than official authorized sellers offer. Thanks to this risk I haven't yet lost all my brain cells or critical thinking yet.
But if I do, I can always complain about pretty much everything to Raspberry Pi which'd undoubtedly increase support burden for them since they apparently can use AI or post copy-paste responses only when it's not the user complaining (or they just complain about locked hardware = no support burden then, these complaints are ok).
Doesn't me losing my brain due to corporations treating me like a toddler count as a broader systemic risk to you? Probably not, but how about me AND YOU losing consumer choice?
Giving that tiny minority that freedom, at the expense of opening up the vast majority of other customers to potential problems, is a dumb choice to make (IMO), which is why they didn't make it.
On the topic of choice, perhaps YOU could choose to buy a thing that does what you want, rather than expecting every product to cater to your needs, regardless of whether it makes sense for it to do so or not.
Yeah it's stupid, but people doesn't know better, they'll complain loudly Raspberry PI is sh* it doesn't work and the Pi Foundation are scammers.
I can understand why they don't want that.
Since, presumably, nobody would try to sell a board with less RAM on it than shipped, a count-down scheme instead of count-up would work.
16GB board: no holes drilled in a marked area; 8GB: one hole drilled; 4GB: two holes drilled; 2GB: three holes drilled.
I can't help thinking that they want to sell maxed out devices to max out margin.
- 8GB Pi is out of stock / too expensive - due to RAM shortage
- Someone bought a load of non-8GB Pis
- Replaced the RAM with whatever they could get their hands on (cheap enough to be worth the hassle, cheap because no one else wants it even given the ongoing shortage - so probably pretty suspicious / of dubious quality)
- The end user buys it and has no idea it has been modified and the warranty is void
- RPi probably don't want to spend their time supporting it. Probably can't if the memory is a load of crap, even if they wanted to. It gets bricked.
The point here is someone bought something else (a fake pi) than they thought they were getting. Not that someone willingly wanted to go hacking.
There is always a reason someone does any bad thing. There is always obviously some advantage to the perpetrator.
The fact they are only reacting to some other bad actions doesn't excuse it because there are any number of ways to to react. This way is the one way they chose when they have infinity to choose from.