Claude is no longer available for minors

(support.claude.com)

72 points | by Muhammad523 1 hour ago

34 comments

  • embedding-shape 30 minutes ago
    Claude Executive: Damn, we hardly know who our users are, can't we just force them to say their full name or ban them?

    Claude Product Manager: No, that'll piss people off too much, and sadly we can't just ask for ID either...

    Claude Executive: There must be some way we can force people to link their government IDs with our platform so our analytics get better and more accurate?

    Claude Product Manager: We could limit the platform to 18+ and use "Age Verification" as the reason for people to hand over IDs, seems other platforms had success with this approach

    Claude Executive: And we hardly have any users younger than 18 anyway, go for it!

    • password54321 19 minutes ago
      >Damn, we hardly know who our users are

      No, they know who you are. 1 in 3 already use AI for mental health advice among many other things.

      • abirch 0 minutes ago
        I would say misuse AI for mental health advice. It's already difficult to find good mental health professionals.
    • iamgopal 17 minutes ago
      You missed Prompt engineering in betweeen.
    • wangxili1997 25 minutes ago
      The parody is funny, but in reality, it's almost certainly the reverse: the legal department terrified of regulatory exposure, not marketing looking for IDs.

      Laws like COPPA in the US, the UK Age Appropriate Design Code, and EU GDPR carry statutory penalties of over $50,000 per violation if minor data or chat sessions are mishandled without explicit parental consent.

      For an enterprise and developer-focused company like Anthropic, minors contribute negligible revenue while representing 90% of the catastrophic regulatory risk. From a pure cost-benefit perspective, outsourcing age verification to an external vendor and shutting down the under-18 demographic is simply the cheapest way to wipe that liability off their books.

      • dkersten 7 minutes ago
        > if minor data or chat sessions are mishandled without explicit parental consent

        I know this isn't what you meant, but I can't help but laugh at the thought of a parent consenting: "I consent to the mishandling of my child's data"

        As to your actual point, yes, I assume they are trying to reduce liability, especially if they're gearing up to an IPO.

    • cyanydeez 22 minutes ago
      none of this is about knowing their customer; I find is bizarre people think knowing a single boolean about 18 years of age provides anything they're not getting by finger printing your browser and sharing that fingerprint with an ad network.

      This is about reducing liability and making everyone else responsible for their inability to manage their community.

      • embedding-shape 21 minutes ago
        > I find is bizarre people think knowing a single boolean about 18 years of age provides anything

        You're hopelessly naive if you think this is all they get out of it.

        • azan_ 19 minutes ago
          You are naive if you think they can’t infer almost everything about median user already.
          • embedding-shape 12 minutes ago
            They certainly can't infer my full name and address from what I've used Claude for in the past, but if I'm forced to hand over my ID and I do, then they would.
            • password54321 3 minutes ago
              Haven't they reported "anonymous" users before to the police?
          • duskdozer 12 minutes ago
            Why would they need to do ID checks then?
  • throwaw12 35 minutes ago
    Good that we have Chinese models now, we can host anywhere and use as much as we like without age verification.

    Also, what's the reason banning minors? Is AI bad for mental health? If so, should companies also ban them to prevent burnout of their employees?

    • walrus01 13 minutes ago
      If you'd told me 15 years ago that people would be running freely-distributed software originating from research labs in China on computers self-hosted in their own house as an alternative to authoritarian overreach and control by the US in internet-based services, I'd have told you that you were smoking some good reefer.

      The irony is that the authoritarian control hasn't gone away in China either, if anything it's even more advanced, the GFW and censorship regime there doesn't show any sign of letting up any time soon. Just today in my BBC news feed:

      https://www.bbc.com/news/articles/cvgyvk2djk4o

      • ACCount37 9 minutes ago
        And China controls AI too. It's just that their idea of "safety" is "ideological safety", and their idea of "alignment" is "alignment to the party line".

        They're cool with open weight AIs being released. As long as those AIs only ever say good things about CCP, and don't mention certain concentration camps or brutally suppressed protests.

        • walrus01 6 minutes ago
          I don't disagree with you on what is the top-down political priority there, but thankfully the architecture of an open weights model released in .safetensors format allows for 3rd parties to "uncensor" it. There's at least 8 different CN originated models now that after running through heretic and a few other methods will score 0 refusals on this data set of prompts:

          https://huggingface.co/datasets/mlabonne/harmful_behaviors

          If we were living in a scenario where the open weight models were truly impossible to uncensor I would be significantly more skeptical of them. As a test I have an uncensored copy of qwen 3.8 27B Q8 here that will very happily discuss a myriad of negative things about the CCP.

          • ACCount37 3 minutes ago
            Yeah, it's good that open weights models can have their "filters" busted fairly reliably. Unlike whatever bone Anthropic has to pick with the very idea of biology.

            But that's a consequence of how the technology works - not a consequence of China not being authoritarian about AI. They're just authoritarian about AI in different ways.

            Not like they dodged the "ID verification" bullshit either. They were way ahead of the western countries there. It's vile - seeing this sad excuse of "think of the children" abused to invade privacy and strip freedoms over and over and over and over again.

    • afavour 2 minutes ago
      > Is AI bad for mental health?

      I think there’s reasonable evidence that when used incorrectly, yes.

      > If so, should companies also ban them to prevent burnout of their employees?

      It’s not that AI the concept is harmful, it’s using it to diagnose/treat personal problems, mental issues etc. Using it to crunch some data or write some code for you isn’t really the same.

    • Aransentin 31 minutes ago
      I suspect that the money they get from minors using their services is simply not worth the risk of the negative publicity from the not-unheard-of "Claude told this minor to do <bad thing>!!" articles in the media.
    • rollypoley 27 minutes ago
      I think it has more to do with reasonable usage for school age children. NYC got the ball rolling banning AI in the classroom and if Anthropic is smart it will create a classroom version (ie. seperate Claude accounts for minors) with additional guard rails and watermarks to prevent YOLOing homework assignments and projects.

      Schools are not equipped to have these discussions bottom-up; Anthropic would make a lot of money if it went top down in conjunction with State governments.

    • varun_ch 29 minutes ago
      > Also, what's the reason banning minors? Is AI bad for mental health?

      https://en.wikipedia.org/wiki/Deaths_linked_to_chatbots#Suic...

    • reaperducer 10 minutes ago
      what's the reason banning minors? Is AI bad for mental health?

      I simply don't understand how you can ask that question unless you fall into one of these categories:

        1. You live in a place with no access to any news source whatsoever.  No newspapers.  No television.  No radio.  No internet.
        2. You're a child under the age of six.
        3. You're an LLM.
      
      Every day or two there is another story posted on HN about the harmful effects of AI on minors. The level of willful ignorance here makes be thing the answer is #3.
    • diydsp 30 minutes ago
      Most likely an identification grab. I haven't seen how anth will enforce the age restriction, but my bet is through linking all of your movements within claude to a govt id.

      Abt protecting minors:

      19 states still permit teachers to physically hit students. In most states, children as young as 14 or 15 can be legally married (typically girls to older men) with parental consent or a judge's approval.

      Multiple states have "religious exemption" laws that shield parents from prosecution for withholding medical care from sick children based on religious beliefs, even in cases where children die. Some states have essentially no requirements for homeschool curriculum, testing, or welfare checks. The US incarcerates children at rates dramatically higher than comparable countries. The 2021 expanded Child Tax Credit cut child poverty roughly in half. It was allowed to expire in 2022, and child poverty immediately rebounded.

      Millions of American children have inadequate or no healthcare. Medicaid coverage varies wildly by state. States that rejected Medicaid expansion have measurably worse child health outcomes. This is political choice, not necessity. An estimated 500,000+ American children still have elevated blood lead levels, primarily from lead paint in older housing and lead water pipes. Roughly 1.4 million American children experience homelessness in any given year. Almost no meaningful regulation of what can be advertised to minors online.

      Firearms became the leading cause of death for American children in 2020. Car crashes are still one of the top three killers of children. schools. Children who live and go to school near freeways have measurably worse health outcomes across their lifetimes: asthma, cognitive impairment, cardiovascular problems in adulthood. Universal free school lunch demonstrably improves child health and academic outcomes. Most states don't have it.

      ...but official(+) LLM access restriction is our priority? Hahahaha tell me another one.

      (+) offline models are as easy as installing ollama.

    • dartharva 28 minutes ago
      Compliance theater. Now they can get away without having to bother setting guardrails for child safety.
    • techblueberry 33 minutes ago
      Is AI bad for mental health?

      lol

      If so, should companies also ban them to prevent burnout of their employees?

      No, capitalism must be fed.

      • matheusmoreira 31 minutes ago
        Always found this odd too. Somehow it's bad enough to ban children from using it, but not adults.
        • layer8 29 minutes ago
          Adults are assumed to be responsible for what they expose themselves to, unlike children.

          Mandatory warnings like for tobacco might be in order, however.

          • sdiupIGPWEfh 14 minutes ago
            Right, but in this case, exposure is a work requirement, which is a bit different. While an employer isn't going to require tobacco use, work involving asbestos exposure is still a thing (removal perhaps), and an employer knowingly or negligently requiring work activity without both risk disclosure and supply of proper safety equipment would face legal action.

            Hence, if mandatory workplace use of AI inflicts harm, then I could imagine things playing out similarly. The damage slowly accumulates, may or may not be noticed in time, becomes difficult to pin down on a past employer, and when you finally realize you need to sue for damages, both the employer responsible and the system are rigged to drag out the process until you're hopefully old and dead before you have a chance to win your case.

            ...oh.

          • Muhammad523 13 minutes ago
            In fact, a 17-year-old is clueless while a person one year older isn't
          • matheusmoreira 24 minutes ago
            And parents are assumed to be responsible for their own children, not governments or corporations.
            • layer8 19 minutes ago
              I agree about corporations. But alcohol and tobacco are generally prohibited from being sold to children; do you disagree with such laws? They help ensure that the parents aren’t bypassed.

              I agree that children should be able to use LLMs under parental supervision.

          • jbs789 16 minutes ago
            brains develop with age, generally
          • eurothings 21 minutes ago
            > Mandatory warnings like for tobacco

            lol that’ll work

  • planb 35 minutes ago
    In Germany, this seems to be the case for a long time already. I'm not sure if that's really what happened, but a few months ago my son (who's 17) complained that Claude locked him out when he was discussion school work and mentioning his age in a conversation. I did not see the conversation, but I could verify that his account was indeed banned.
  • scronkfinkle 26 minutes ago
    I once heard someone suggest that this should be on the OS level and I'm slowly coming around to the idea. There should be some kind of OS level flag that can easily broadcast to products that a child is using the device. No ID verification required, the parent is responsible for setting it, and all downstream applications are regulated to respect it, If applicable to the product. This removes the incredibly invasive ID verification, and places responsibility on the people responsible for the minor. Companies like meta then can be sued not for failing to detect children (this is, evidently, not working on any platform trying to enforce this currently), but instead can be judged in a black and white manner (i.e. is the child version of meta too predatory to children?)
    • skybrian 4 minutes ago
      This is almost right, but it shouldn’t be “is a child using the device?” It should be “is this a child-locked device?”

      There should be a children’s Internet, just like there are children’s libraries, and child-locked devices should give access to it. Adults should be able to use the children’s Internet to see what’s there and children should be able to use the adult Internet when supervised by parents and teachers.

      Technically, the only thing cooperating websites need is an http header indicating that the client is a child-locked device. Websites can disallow creating accounts or logging in from child-locked devices when they’re only appropriate for adults. There can be laws prohibiting advertising on the children’s Internet, etc, and legit websites will have to follow them. At no point does a website need to know a child’s age or anything else about them.

      For non-cooperating websites, child-locked devices do still need the usual whitelists and/or blacklists.

    • walrus01 23 minutes ago
      Building this functionality into an operating system is an extremely slippery slope to even further centralized corporate and government authoritarian control of people doing what they want with the personal computing devices that they own and possess.
      • scronkfinkle 20 minutes ago
        I think you may be misunderstanding a bit. There's no forced verification. It'd be more of an RFC that gives parents the ability to communicate their underage child is using the device without revealing or verifying any further information. Or do you suspect that giving any ground will cause the ID verification and centralized behavior?
        • hgoel 13 minutes ago
          I think the concern is a forced bit of functionality in all operating systems. It would quickly lead to a "and you need a license to sell your device so we can check that it can't bypass mandatory chuld-safety guards". Just like how some politicians are proposing mandatory licensing for releasing any AI model.
        • walrus01 18 minutes ago
          I suspect that communicating a flag value of boolean true/false that "this computer is in use by a minor" from the operating system (via browser or app) to a remote SaaS service like something run by Anthropic will be seen as insufficient by the SaaS, so they'll necessitate ID-scan/live-selfie verification anyways.

          Meanwhile, the age flag in the operating system will be used for other forms of authoritarian control. It will have actually accomplished nothing other than limiting peoples' fundamental civil liberties.

          • scronkfinkle 3 minutes ago
            That's a valid take. The issue I'm wrestling with is the inevitable attempts to point a finger at who is responsible when bad things happen. If you claim it is on the tech companies to know if a child is online, then they will take the safest path for them by forcing ID verification in independent adhoc manners. This is what we are seeing now, and to me this is the worst situation. If you shift the responsibility more to the parents (this child was using a device that didn't send the `PARENT_CONTROL` flag, therefore we assumed they were an adult) it's a completely different conversation. Furthermore, if something happens to a child AND it's obvious from traffic logs that the platform willingly knew a child was being talked to, then that is also a completely different situation than the first.

            Leaving it all completely deregulated and/or letting platforms implement it themselves to varying levels of success and personal invasion feels like the worst option to me.

    • nixpulvis 16 minutes ago
      I firmly believe that tech companies being responsible for parenting our children is a deeply misguided response to a failing society and overworked parenting generations.

      I benefitted greatly from early access to computers and the full scale of their capabilities. It was a constant issue in my family limiting screen time, and who knows what the exact rules should be for everyone. For me it was a dynamic ruleset I was actively involved in the development of.

      I could make compelling arguments to my Mom, that will not be the case with Meta, or Apple, or Anthropic.

      Accepting "OS level" age validation is surrendering to a system meant to protect the industry, not our kids future. And while there are serious conversations we should be having about how to control technology use, it should be about parental controls and sane defaults, not age validations and legally restricted access by providers.

      I hate how even the most progressive-minded people on most fronts are falling into this trap because big tech has failed them and they are angry at it all.

      • hgoel 1 minute ago
        Having had a similar upbringing, I strongly agree. I have a hard time not lashing out at people that fall into this trap given how important that early access to computers ended up being to achieving my dreams.
    • eagerpace 21 minutes ago
      I think the appeal here for parents is it’s a single point to configure. It’s not perfect, but perhaps better to configure one device than every account individually. I’m game for it.
    • rokkamokka 23 minutes ago
      That's very reasonable but doesn't help build the surveillance society sadly and therefore will not be legislated
    • an0malous 15 minutes ago
      Was that someone Mark Zuckerberg?
  • TutleCpt 34 minutes ago
    I wonder if part of the reason is that minors are not capable of entering into legally binding agreements. So maybe they're trying to enforce adherence to the terms of service. Dunno.
  • whazor 13 minutes ago
    I can understand the concerns but at the same time it feels weird to deny young people the ability to make their ideas reality. I got proper internet access when I was 12 and that is how I taught myself how to program.
    • duskdozer 1 minute ago
      And children will still have access to the internet and resources to teach themselves how to program.
  • edukite 36 minutes ago
    And TikTok is not available for minors in Poland yet a know 11y old who publish there so yeah, good to pretend
    • ozlikethewizard 34 minutes ago
      and murder is illegal but people still get got. "Some people will bypass it" is not a valid reason to not have a rule.
      • logicchains 32 minutes ago
        The rule in this case would be more like "you need to show a police history with proof you've never committed murder before you're allowed to enter the supermarket".
    • techblueberry 32 minutes ago
      The existence of Epstein island is not reason to make child rape legal.
      • IslandRebel 22 minutes ago
        Equivocating children bypassing social media age gates to rape is disingenuous.

        The point being made is that these age gates are often easily defeated and is impossible to enforce at scale. At the same time it allows companies to collect a huge amount of biometric data which is difficult for users to remove once it is collected.

  • pr337h4m 31 minutes ago
    The dehumanization of children and teenagers is getting out of hand.
    • de-moray 28 minutes ago
      How does removing access to Clause equate to dehumanizing children?
      • matheusmoreira 21 minutes ago
        It's dehumanizing because it feels like you're an incomplete human with no agency.

        When I was a teenager, there was nothing I hated more than obnoxious adults deciding for me what I could or couldn't do. I did literally everything in my power to circumvent them.

        • jbs789 11 minutes ago
          we are all incomplete human beings with limited agency. protecting minors us about understanding stages of development.
        • azan_ 16 minutes ago
          Children absolutely should have less agency than adults.
    • logicchains 30 minutes ago
      It's not dehumanization, they just dread a future where kids can learn from 24/7 tutoring from an entity smart enough to solve Millenium problems instead of from some B student who's also teaching 20 other kids at a government propaganda factory.
      • onion2k 19 minutes ago
        The future I dread is one where kids don't learn and just defer everything to AI. That puts so much power into the hands of the AI companies.
      • jbs789 10 minutes ago
        who is "they"? and why is this a desirable outcome exactly?
      • lirolero 28 minutes ago
        that's retarded
  • le-mark 15 minutes ago
    This should have “May 2026” in the title. I don’t recall discussion at the time but surely there was a lot?
  • umuttalha0 39 minutes ago
    if claude ask me verification i will drop using it thats it
  • sidcool 37 minutes ago
    This isn't recent, right?
    • sikozu 36 minutes ago
      The date on the help article is May 18, 2026.
  • jerpint 30 minutes ago
    Interesting. Is this their first move towards properly implementing KYC?

    At some point you have to consider Anthropic liable if Claude is used for something nefarious and they didn’t even bother to know who was using their product to begin with.

    • embedding-shape 28 minutes ago
      Why do companies have to be liable for how their tools are using? I understand if Claude had a template which was "Build a bomb with Claude" or whatever, but generic tools that doesn't nudge you in any particular area, topic or use cases, shouldn't the users of those be liable for how they use those tools instead?

      And if we still consider Anthropic should be liable for how users use Claude, even without nudging people in bad directions, should this then apply to more things in society as well?

  • sebmellen 42 minutes ago
    Interesting that they’ve switched from Persona to Yoti. But what a strange move, with no justification in the article!!
  • jbs789 8 minutes ago
    This is dated May 2026...
  • soltanov 8 minutes ago
    Everyone shares their all kinds of data with ai companies. Privacy is dead anyway
  • tantalor 11 minutes ago
    This is from May of this year?
  • mbrezu 28 minutes ago
    Get off my load-bearing lawn!
  • antirez 24 minutes ago
    Anthropic is incredibly good at avoiding all the useless AI risks, while not doing anything serious about the real risks (that is: uncontrolled growth). I'm as pro-AI as I think that eventually it will remove suffering from humans, and will allow us to prosper more and help us with tons of problems we created. However the problem is not job loss or minors using AI (minors are fucked because of cell phones and social networks), the problem is avoiding extinction. For this position I was accused of AI psychosis multiple times, but I'm in good company (Hinton, for instance), so I bet some comment that trivializes this issue will surely reply to this one, but at this point it is important to see what everyone really believes. Anthropic only touches the surface of AI security, consistently.
  • msavara 38 minutes ago
    But why?
    • nolok 34 minutes ago
      Dealing with minors has lots of rules and reglementation, for good reason, and usually the justice system of functional countries don't allow you to bypass those with "don't know, didn't ask", because duh of course not.

      Using kids data to train? No no. Talking to kids about certain matters (it's still fairly easy to make those model go into drugs or sex or suicide or whatever). No no.

    • chrisjj 35 minutes ago
      Health.

      The health of Anthropic PR when everyone realises the product rots young brains.

    • varispeed 36 minutes ago
      Since Epstein is gone, the ruling class have become obsessed with collecting photos of children and identifying devices they use. Strange that.
      • ChrisRR 34 minutes ago
        Surely this is the opposite? Collecting photos of adults to prove that they can use the service
      • chrisjj 33 minutes ago
        Yet this move makes it harder for Anthropic to do that.
  • drchaim 16 minutes ago
    the same way social networks are not available for < 13
  • sdcfgy 24 minutes ago
    What will our outsourcers use now?
  • idiotsecant 10 minutes ago
    I barely am using my Claude subscription anymore anyhow. If they make me ID for it I'll simply cancel and use an open model.
  • klausa 18 minutes ago
    > May 19, 2026
  • layer8 28 minutes ago
    (May)
  • pendenthistory 26 minutes ago
    Seems like a terrible thing to cut off young creators who use this technology productively.
    • onion2k 21 minutes ago
      No one has lost anything though. AI is useful, but it's mostly just a shortcut. It removes the need to learn and to spend time and effort doing something. That's great, but you can still do the same work without it, especially if a creative pursuit that's something you're doing for fun.
  • matheusmoreira 35 minutes ago
    Think of the children, won't you?
  • Claudelmfao 34 minutes ago
    Do they even know what it is?

    Offbrand LLM - I don’t think they care

  • AnslopicH8 15 minutes ago
    Anyone else sick of these Claude articles???

    We get it. Anslopic the “me too” company has a “me too” LLM.

    Do you have to ram this shit down our throats everyday!???

    Fucking hell. Enough of god damn CLAUDE.

    Stop the hourly Anslopic ads for fucks sake!!!!

    Thanks

  • openamer 10 minutes ago
    [dead]
  • wangxin199 23 minutes ago
    [flagged]
  • Darios_World 9 minutes ago
    [dead]
  • jdw64 36 minutes ago
    [dead]
  • WorldIQ 39 minutes ago
    Nobody uses it anyway