This is rather interesting to read. But it reinforces something I've seen in my career. The majority of users of software I've helped build, they use it in ways that are mind bending to me. Workflows I would never think of, that somehow do what they need.
The second one is most software contains bugs. Users that expect to get things done simply choose workflows to avoid the worst consequence of those bugs very quickly.
The second one is most software contains bugs. Users that expect to get things done simply choose workflows to avoid the worst consequence of those bugs very quickly.